Logo
Not a Monitis Customer?
Try for Free Now!
Live Chat . Contacts . Sign up for Monitis

  • All the help and support you need to use Monitis

    Email:  support@monitis.com
    Twitter:  @monitis.com
    (for status updates
    and maintenance)
    Submit a Ticket
    USA:  1 800 920 4963
    UK:  +44 (0) 203 608 1334
    Germany:  +49 (0) 71 61 60 69220
    Brazil:  +0800 020 1550
    Austria:  +43 1 229 7292
    more...
    Demo Slide

Getting Started

Getting Started Basics
About Uptime Monitoring
About End User Monitoring
About Alerts
I Got A Red Dot
Read more

Documentation

Dashboard
Uptime Monitoring
Server-Device Monitoring
End User Monitoring
Reports
Read more

FAQ

How to share graphs or modules?
How to share entire page from dashboard?
How to see overview status of monitors?
Someone else need dashboard access?
Do you offer form authentication?
Read more

Service Health

Our IPs

Troubleshooting
  • Home
  • Blog
  • Company
  • Dashboard Login
  • Contacts
  • Getting Started
    • Getting Started Basics
    • Uptime Monitoring Quick Start
    • End User Monitoring Quick Start
    • The Red Dots !
  • Dashboard
    • Sub Accounts
    • Time Zones and DST support
    • Global View
    • Group Management View
    • Options
    • Monitor Suspension and Activation
    • Share Module
    • Tips & Tricks
    • Account Settings
  • Uptime Monitoring
    • Support for IPv6
    • HTTP Monitoring
    • HTTPS Monitoring
    • PING Monitoring
    • DNS Monitoring
    • FTP Monitoring
    • TCP Monitoring
    • SSH Monitoring
    • SIP Monitoring
    • UDP Monitoring
    • SMTP Monitoring
    • POP3 Monitoring
    • IMAP Monitoring
    • MySQL Monitoring
    • SOAP Monitoring
    • SSL Certificate Monitoring
    • Managing Uptime Monitors
    • Adding Uptime Monitors of the Same Type in Bulk for different URLs/IPs
    • Adding multiple uptime monitors for the same URL/IP
    • Uptime Monitor Reporting
  • Application Monitoring
    • Log Monitoring
    • SQL Query Result Monitor
      • Adding SQL Query Result Monitor
      • Monitor Fields as Metrics: an Example
      • Monitor Fields as Metrics for Multiple Objects: an Example
      • Using Monitor Settings
    • Email Round-Trip Monitoring
      • Configuring Auto-forwarding to ert@ert.monitis.com in Exchange 2003
      • Configuring Auto-forwarding to ert@ert.monitis.com in Exchange 2007
      • Configuring Auto-forwarding to ert@ert.monitis.com in Exchange 2010
    • JMeter Monitoring
    • Check Frequency in Application Monitors
  • Custom Monitor Wizard
  • Server/Device Monitoring
    • Download Agents
    • Install Windows Agent
    • Install Linux Agent
      • Downloading Smart Agent for Linux from Command Line
    • Agent Authentication Key
    • Removing a Smart Agent
    • CPU Monitoring
    • Memory Monitoring
    • Drive Monitoring
    • Linux Load Monitoring
    • Disk I/O Monitoring
    • Bandwidth Monitoring
    • Process Monitoring
    • Windows Service Monitoring
    • System Events Monitoring
    • SNMP Monitoring
    • PING Monitoring
    • HTTP Monitoring
    • HTTPS Monitoring
    • TCP Monitoring
    • Check Frequency in Server-Device Monitors
    • Managing Server/Device Monitors
    • Adding Multiple Server-Device and Application Monitors for the Same Agent
    • Ansible Scripts for Automated Deployment of Server-Device Monitors
    • Agent migration from Monitor.Us to Monitis
    • Automatic Update of Smart Agent
  • Website Security Monitoring
  • Email Server Monitoring
  • End User Monitoring
    • Full Page Load Monitoring
      • Adding a Full Page Load
      • Edit Full Page Load Monitor
    • Transaction Monitoring
      • Installing Transaction Recorder
      • Recording New Transaction Script (Scenario)
      • Custom Location for Transaction Monitor
      • Viewing Transaction Monitors
      • Magento Templates for Transaction Monitoring
    • Browser Support in Full Page Load and Synthetic Transaction Monitoring
    • Excluding Third Party Resources in Transaction and Full Page Load Monitoring
    • Real User Monitoring (RUM)
      • Adding Real User Monitor
      • Features
      • RUM Plug-ins for WordPress, Joomla and Drupal
  • Data Aggregation in Monitors
  • Alerts
    • Introduction to Alerts 2.0
      • Alerts 2.0 migrated monitors
      • Thresholds
      • Bulk Edit of Thresholds
      • Monitor Chart and Table View
      • Alerts in Alerts 2.0
      • Alert Rules in Alerts 2.0
      • Status Duration Calculation in Alerts 2.0
      • Changes in the Failed Monitors View and Global View in Alerts 2.0
      • Setting Up Alerting for Multi-Value Monitors in Alerts 2.0
      • Migration to Alerts 2.0 – Phase 2
        • Migration Rules
          • If all alert rules in the monitor have the same number of consecutive failures
          • If alert rules in the monitor have only two distinct numbers of consecutive failures
          • If there are more than two distinct numbers of consecutive failures in the alert rules
          • If an alert rule is set from Contacts, to alert the contact on failure of any monitor associated with the selected Agent, or any Server-Device monitor
          • If there were no alert rules in the monitor.
        • Changing Alert Rule’s Condition from Threshold Based to State Based
        • Addition of New Monitors to a Common Rule Set from Contact
    • About Contacts
    • Adding Contacts
    • Managing Contacts
    • About Alert Rules
    • Adding Alert Rules
    • Managing Alert Rules
    • Alert Acknowledgement
    • Editing Alert Rule for a Monitor or Contact Included In a Group Rule
    • Alerts History
    • Downtime calculation in Alerts and Alerts History
    • Maintenance Period
    • Checking SMS Balance and Buying SMS
    • Offline Agent Alerts
    • Alerting via PagerDuty
    • Alerting via VictorOps
    • Alerting via JIRA
    • Alerting via OpsGenie
    • Alerting via Slack
    • Possible NOK Events for Uptime Monitors
    • HTTP Response Codes
    • Number of Problem Alerts Sent
    • Configuring Alert Rules for Different Monitor Types
    • Alerting via Webhook Contact
      • Webhook payload samples
    • Push Notifications
      • iOS Push Notifications
        • Setting up Push Notifications for iOS
        • Viewing Alerts
        • Viewing the Monitor Details
        • Enabling/Disabling Contacts and Alert Rules
      • Android Push Notifications
        • Setting up Push Notifications for Android
        • Viewing Alerts
        • Viewing the Monitor Details
        • Enabling/disabling Contacts and Alert Rules
  • Monitis Reseller
    • Glossary
    • Reseller API
    • Reseller Management Area
    • White Labeling
    • Client’s Dashboard
    • Link Between Monitors and Orders
    • Reseller Billing
      • Payment Methods
      • Switching Between Prepaid and Postpaid
      • Invoices
  • Tools
    • Our IPs
    • Web Stress Tester
    • Get Started with Monitis on Zapier
    • Vulnerability Scan
  • Reports
    • Management Reports
    • Custom Reports
    • Email Reports
    • Export Reports
    • Uptime Calculation in Reports
    • Transaction Performance Report
    • Average Response Time Calculation in Reports
    • Calculation of Average Step Duration in Custom Transaction Reports
    • Traceroute Report
    • Time zones in Reports
    • Apdex Score
  • Troubleshooting
    • Windows Agent
      • Windows Agent Error
    • Linux Agent
    • Custom Transaction Location
  • API
  • Monitor Metrics