Supported WHMCS Offers

The following WHMCS offers will be supported by Monitis plugin.

  • Product(Service)
  • Configurable Options (need to be linked to Product by the WHMCS admin)
  • Addons (need to be linked to Product by the WHMCS admin)

The offers are created by the WHMCS admin using the WMCS setup tools.

After the offer is configured by the WMCS Admin, the next step for him is to map it to the Monitis services using Monitis offer converter tool in the Monitis Addon plugin area.

 

Mapping WHMCS Offer to Monitis Monitoring Services

When WHMCS admin has configured the WHMCS offer (product/service, addon or configurable option) that he wants to sell Monitis monitoring with, he has somehow to tell Monitis what is implied by the offer: what are the monitoring services and their configurations that are to be offered to clients.

For that the admin uses the offer converter tool inside the Monitis plugin to map the offers he has created in WHMCS to Monitis services.

Inside Monitis plugin there are the Products, Addons and Configurable options tabs that are the offer converter tools for WHMCS admin to map the offers that he has created in WHMCS to Monitis monitoring services.

Let’s see how it works with e.g. WHMCS configurable options.

Click on the Configurable options tab to open the offer converter tool.

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You will see there on the left pane all the configurable options you have created in WHMCS.

Select the configurable option that you want to map and link Monitis monitoring services to.

Notice the expandable tree structure of configurable options there on the pane.

  • The uppermost level is the Option Group name
  • The second level is the Option Name
  • The terminal leafs are the values of the control used in the option (e.g. dropdown list values) for the client to choose from.

Navigate in the tree to the option that you want to link Monitis monitoring to and click on it.

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Click Link Monitoring.

You will see the list of Monitis monitoring services available to your clients.

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Select the services that you want to link to this option and their configurations (quantities, number of locations to run checks from, check frequencies, etc).

When done, click Save Changes to link monitoring services to this option.

Notice that now that you have linked monitoring to the option, the “pin” icon next to the option name shows pinned.

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If at any time you would like to unlink Monitis monitoring from this option, you can do that by navigating again to the option and clicking the Unlink Monitoring link.

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When a client buys a product with the configurable option attached to it, a request will go to Monitis API and the services that the option was mapped to will be added in the client’s Monitis account. See Monitis Reseller Account further in this document.

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The Products and Addons tabs are built with the same logic to allow mapping Monitis monitoring to WHMCS product/service or addon and linking/unlinking it.

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