Reselling Model and Use of Reseller API

Monitis addon for WHMCS works based on Monitis Reseller model.

All the actions underlying the sale of Monitis services in WHMCS are handled by Monitis Reseller API.

 

Adding Clients

When a WHMCS client purchases for the first time an offer containing Monitis monitoring, a client is created in Monitis Reseller and order(s) are added to match the transaction.

Clients created in Monitis through WHMCS are intended to be managed via Monitis Addon for WHMCS only, therefore all actions causing modifications to orders or clients are disabled form Monitis Reseller Management view.

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Important: clients and orders added in Monitis directly by the reseller outside WHMCS – using Monitis API or dashboard – will not be visible in WHMCS.

 

Adding Orders

Orders created in WHMCS following purchase by a client of an offer containing Monitis monitoring and accepted by the WHMCS admin will be matched by orders created in the reseller’s Monitis account.

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Creating Monitors

Monitoring services bought by a client in WHMCS are created in the client’s Monitis account.

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Services added for the client by the reseller outside WHMCS using Monitis API or dashboard are also visible for WHMCS clients and available for quick adding in WHMCS Client Area (see Monitis Monitoring in WHMCS Client Area).

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Payment Method and Billing Cycle

Only prepaid billing model with monthly billing cycle is available currently for WHMCS clients.

 

Order Type

Only the Non-managed (see Monitis Reseller) order type is allowed for WHMCS clients.