Switching Between Prepaid and Postpaid

Changing payment method can only be done by Monitis per the reseller’s request.

The following rules apply:

  • If payment method is changed in the same month as the client was added – in this case the order is charged for this and subsequent months by the last payment type.
  • If the payment method is changed in any month other than the month the client was added – in this case the order is charged by the first payment type for this month and by the last payment type for subsequent months.

The examples below will help understanding it better.

Prepaid to Postpaid

There can be a number of cases when switching from Prepaid to Postpaid.

1. The payment method is changed to Postpaid in the same month as the client was added.

When the client is created, the default payment method assigned by the system is Postpaid.

If, following payment method change(s), the last method of the client in the same month (before the 1st of the next month) is Postpaid, then:

  • On the 1st of the next month active orders of the client are charged by Postpaid method.
  • All subsequent months are also charged by Postpaid.

In the shown figure, as the last payment method assigned in Month 1 following addition of the client was Postpaid (on 15th of Month 1), Month 1 along with all subsequent months will be charged Postpaid from the first activation date 5th of Month 1 on.

Note: By the same rule, if the last payment method of the client in Month 1 were Prepaid, Month 1 and subsequent months would be charged Prepaid.

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2. The payment method is changed to Postpaid in any month other than the month that the client was added; the order was active as of the end of the previous month.

If in any month other than the month that the client was added the order was active as of the end of the previous month, the payment method is initially Prepaid and then, following payment method change(s), the last payment method as of the end of the month is Postpaid, then:

  • On the 1st of the next month the payment method is changed to Postpaid. Active orders are not charged for the previous month as it has already been charged Prepaid.
  • On the 1st of the subsequent months active orders of the client are charged by Postpaid method.

In the shown figure as of the 10th of Month 1 the payment method was Prepaid when the order was activated.

In Month 2 the payment method was changed a number of times as shown on the figure, with the last method being Postpaid.

On the 1st of Month 3 the payment method is changed to Postpaid. Nothing is charged for Month 2 as Month 2 has already been charged Prepaid.

Month 3 and subsequent months are charged Postpaid.

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3. The payment method is changed to Postpaid in any month other than the month the client was added; the order was suspended as of the end of the previous month.

If the last payment type is Prepaid and the order is suspended during the month, and then in the next month the order is activated again and the payment method of the client is switched to Postpaid, then:

  • On the 1st of the next month following the suspension the order will be charged Prepaid for the period from the first activation till the end of the month.
  • On the 1st of the next month following the activation of the suspended order and switch to Postpaid the order will be charged Prepaid for the period of from the order activation till the end of the month.
  • On the 1st of the subsequent months the order will be charged Postpaid.

In the shown figure the payment method was Prepaid in the beginning of Month 1. On the 5th of Month 1 the order was activated, and then suspended on the 15th of the same month.

On the 1st of the Month 2 the order is charged Prepaid for the period of: [5th of Month 1 – 1st of Month 2).

On the 5th of Month 2 the order was activated again, and on the 10th of Month 2 the payment method was switched from Prepaid to Postpaid.

On the 1st of Month 3 the Postpaid payment method is assigned to the order. The order is charged Prepaid on the 1st of Month 3 for the period of: [5th of Month 2 – 1st of Month 3).

Month 3 and subsequent months are charged Postpaid.

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Postpaid to Prepaid

1. The payment method is changed to Prepaid in any month.

If in a given month the payment method is initially Postpaid and then, following payment method change(s), the last payment method as of the end of the month is Prepaid, then:

  • On the 1st of the next month the payment method is changed to Prepaid. Orders are charged Postpaid for the previous month and Prepaid for the current month.
  • On the 1st of the subsequent months orders of the client are charged by Prepaid method.

On the shown figure as of the 1st of Month 2 the payment method was Postpaid, so active orders of the client are charged Postpaid.

On the 10th of Month 2 the payment method is switched to Prepaid.

On the 1s of Month 3 payment method is changed to Prepaid and active orders of the client are charged:

  • Postpaid for Month 2
  • Prepaid for Month 3

Month 4 and subsequent months are charged Prepaid.

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