Checking SMS Balance and Buying SMS

To receive alerts by SMS, you need to have positive SMS balance. Initially, if you are in free trial, you will have 20 SMS included in your trial plan.

When you have reached your SMS credit limit, you will receive an SMS informing that you have used all your available SMS and need to buy additional SMS credits to continue receiving alerts by SMS.

When your SMS credit limit is low, you will receive a notification email.

To check your SMS balance or buy SMS credit, go to the Alerts menu and select SMS Balance/SMS Buy. The SMS Balance/SMS Buy window will open.

To check your SMS balance, click Usage on the left pane of the window.SMS_Balance_

Information about the number of used and remaining SMS will be shown for:

  • Free included in your plan
  • Additional SMS credits bought

To buy additional SMS credits, click Buy SMS Credits.Buy_SMS_Credits

Enter the number of SMS you want to buy in the SMS Credits field. Enter eCoupon value if available.

You can now see the total amount of your order under Order Summary.

Select your Payment Method. You can make your payment via credit card (click Add Card to add a credit card if needed), or PayPal.

Click Buy when finished.

– If you have selected Credit Card as your payment method, your payment will be charged automatically from your credit card via Stripe payment gateway. You will receive a confirmation email if charge is successful.

If you do not have credit card added yet, click Add Card to add it.

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Fill in your credit card data and click Save.

–    If you have selected PayPal, you will be redirected to a payment gateway in a few seconds, where you can complete your payment.

To set up automatic auto-refill of your SMS balance, click Auto-Refill.Auto-Refill

Check the Enable Auto-Refill checkbox.

Select the number of SMS to be automatically bought every time you reach your SMS credit limit from the Auto-recharge with combo-box.

Select the Payment Method.

Click Apply when finished.

After you have enabled auto-refill, every time you reach your SMS credit limit:

–  If you have selected Credit Card as your payment method, your payment will be charged automatically from your credit card via Stripe payment gateway. You will receive a confirmation email if charge is successful.

If you have selected PayPal, you will receive an email with payment link. Click on the link to proceed to payment gateway and complete your payment.