Alerts History

The Alerts History feature allows you to see all your alerts for the time period chosen. To open Alerts History, go to the Alerts menu and select Alerts History.Alert_History

The Alerts History screen will open in your current tab on your Monitis Dashboard.
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Click on the arrow next to the column header to sort the rows in an ascending or descending order. You can also show/hide the columns as needed.Alert_History_Pop_Up

Click the calendar icon on the top of the screen to configure the Alerts History period. Select the From and To dates. You can also set the maximum number of alerts to be shown by entering the value in the Limit field. Click Done when finished.
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Note: Alerts History is not available for more than 30 days. If you try to setup a longer period, the From date will be automatically adjusted to have the alerts history period of 30 days.

Click on the icon in the top right corner of the screen to open the context menu.

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Click Export to if you would like to export the alerts history to a CSV file.

Click Settings if you would like to change the alerts history period. You can also limit the number of alerts shown by entering the value in the Limit field.Alert_History_Limit_

Click Minimize to minimize the Alerts History screen.

Click Maximize to maximize the Alerts History screen.

Click Hide to hide the Alerts History screen.

You can also use Search to retrieve only the alerts containing a predefined keyword in any of the columns.
Search

Under Fail Locations you can see the locations that uptime, Transaction and Full Page Load monitors (see Uptime Monitoring, Transaction Monitoring and Full Page Load Monitoring) have failed from.

Under Cause you can see the cause of failure. For uptime, Transaction and Full Page Load monitors this is the cause of failure for the location the monitor has failed from. In case the uptime monitor has failed from only one location, or the uptime monitor has failed from multiple locations but due to the same cause, a single common failure cause is shown under Cause. In case the uptime monitor has failed from more than one location and there are different failure causes, they will be grouped under the View Causes link. Click the View Causes link to open a popup showing failure causes for all locations grouped by a common failure cause across locations.
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For internal monitors, the Fail Locations field is blank as external locations are not applicable to internal monitoring.
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Note: only failures that have triggered sending a Problem Alert are shown (see Alerts). The failure cause shows the same text as in the Problem Alert sent to you.

Under Contacts you can see the contacts that the Problem Alert was triggered to. Similarly to grouping for Cause, if there was only one contact configured to receive alert for the triggered Alert Rule (see Alert Rules), it will be shown under Contacts. Otherwise, in case there was more than one contact configured for the Alert Rule (standalone contacts or a Contact Group), they will be grouped under a single link: the link will show View Contacts for standalone contacts, or the Contact Group (see Contacts) name for a Contact group.

Clicking the link will show the list of all contacts the Problem Alert was sent to.
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You can also open any of the monitors shown in the Alerts History by simply clicking a monitor name. The monitor will open in a pop-up window.
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