Offline Agent Alert: 5-Minute Check

We’ve enhanced our Offline Agent Alert feature with a new 5 min time check interval.

 

To configure this go to Alerts menu > Select Offline Agent Alerts.

 
Screen 1

In the Offline Agent Alerts window, switch to the desired tab > Click the icon in the rightmost column > Click Settings.

 
Screen 2
 

Leave the “Enable Offline Agent Alert” box checked > Select 5 min from the “Alert if the server has not responded for” combo box and you’re done!

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