About a year ago my friends and I were scouring the web for cheap weekend packages to Vegas. We found a great deal at Vegas.com that came out to ~$200 each for flight and 2 nights stay, right on the strip. It seemed too good to be true, and it was, because when each time we clicked the Purchase button, it stalled. We tried several times until midnight at which point the price rose by $100. We ended up buying a package on Expedia, whose payment application worked fine.
This is an example of how millions of dollars in sales are lost each day to web application errors. When applications like travel-planners and shopping carts malfunction, they not only hurt sales figures but also tarnish a brand’s reputation. That’s why transaction monitoring is such a valuable investment for e-commerce companies. We’ve made a new video tutorial to show you how easy it is to get started.
Our Transaction Recorder is a Firefox plug-in that records your actions in Firefox. Simply go through the business-critical steps of your web application and watch as the recorder generates a script with commands like click, type, etc. You can manually enter commands to pause, wait for text, or wait for elements. Once the script is complete, you can save it and add it to your dashboard. We will show you how long each step takes to execute, and if there’s an error, we’ll show you a screen capture of the browser and a detailed view of all the objects in the faulty webpage.