Incident Response Orchestration as a Must for Web Performance Monitoring

 

Nowadays commercial websites are fully functioning business-generating entities and their seamless operation has a crucial impact on the profitability and credibility of the organization. Did you know that if the load time of a web page is more than 2-3 seconds, 40% of people will abandon that page? That is why it is mandatory to have website monitoring tool which makes sure that you get instantly notified when the website is down.

 

How to increase web performance and reduce time-to-resolution

Website Monitoring Software to safeguard web performance and ensure 100% uptime

In this fast growing technological market, always-on services are now in the highest demand leading to the shift of the approach to web performance monitoring and alerting.

 

Uptime monitoring is the answer when testing the basic accessibility of a website, server or an application. Uptime monitoring checks at a given timespan whether your website is up and running across all business-crucial geographical locations.

 

However, even if the website is up, there still can be issues to cause damage to performance: slow loading time, unauthorized content or malfunctioning of website flow components.

 

To fully safeguard your website performance, you should include other types of website monitoring as well, such as full page load monitoring, synthetic transaction monitoring, and web stress tester.

 

Synthetic Transaction monitoring is a proactive website monitoring approach, that uses a browser script to mimic end users’ behavior and test key transaction nodes and flows. This type of monitoring and is especially crucial for ecommerce and other high traffic sites as it helps to test applications and transaction flows across your ecommerce websites and ensures that all the components and functionalities work properly.

 

Web Stress Tester is used to pinpoint any anomalous performance events under usual or extreme loads. For instance, you are running a marketing campaign or expecting a traffic spike due to a holiday season, you must ensure your website’s availability at the speed your end-users have come to expect.

 

Monitis website performance optimization kit is a sufficient way to have a constant overview of your web performance.

 

Find out how and when to use each method in this free Performance Optimization Free Ebook.

 

Alerting and Incident Management

Intelligent Alerting for smoother DevOps practices

 

In IT sector, Incident Management means bringing the services back to normal condition as soon as possible after an incident happened.

 

To identify anomalous events and maintain minimum negative impact on the business, DevOps teams deploy different monitoring strategies for organizations’ systems and services.

 

This makes monitoring and incident management complementing solutions in ensuring undisrupted service.

 

However, many DevOps teams are very familiar with an abundance of alerts which has the opposite effect by taking too much operational power, and causing something called “alert fatigue”. This overwhelming mass of alerts, unfair share of which doesn’t even require action, creates useless “noise”, obstructing the delivery of really critical events, so that is the reason to use a notification and incident response orchestration solution together with your monitoring tool.

 

Great solutions like OpsGenie classify alerts based on their urgency level and relevancy, allowing to set correct escalation rules so the alerts from monitoring tool are delivered to the right people at the right time.

 

OpsGenie and Monitis Integration

 

Incident management is designed to bring together the responsible key representatives asap and solve the issue faster and more effectively.

 

You can track all the alerts throughout their lifecycle from its creation until closure with incident response orchestration system.

 

OpsGenie is one of the alerting and incident management services known for its flexibility and innovative solutions. Monitis offers integration with OpsGenie to provide a full-cycle monitoring empowered with smart alerting and incident management. The benefits of this integration are advanced alert & notifications management capabilities, as well as smart escalation policies, on-call schedules, and rotations to notify the right people at the right time, reducing alert fatigue and noise, and saving you from additional administrative overhead.

 

Monitis sends alerts to OpsGenie API, with detailed information and OpsGenie acts as a dispatcher for Monitis alert sending them to appropriate teams and individuals via email, text messages (SMS), phone calls, iOS & Android push notifications, and chat and collaboration tools, such as Slack or HipChat.

 

This integration can help you automate your routine DevOps tasks ensuring all the issues are well-tracked and everybody in charge of the issue fixing is notified.

 

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